The service area is a high priority in our company. The use of highly specialized service technicians and modern communication technology allows us to respond to your service requests anywhere in the world, in an efficient and constructive way.

Because of our good strategic location in central Germany, near one of the largest airports in the world, we are able to send service technicians as well as replacement parts anywhere in the world at short notice.

In supplying replacement parts, we rely not only on our extensive warehouse but also on our partner companies’ global service networks. Naturally, however, the best kind of service is the one our customer never needs to use. Our service experiences consistently feed into an ongoing product improvement process.

  • Worldwide phone support 
  • Worldwide remote support 
  • On-site assistance
  • Systems maintenance
  • Alteration measures 
  • Systems updates
  • Replacement parts supply
  • Training